ZenMaid
Automate, simplify and grow your maid service
Scheduling & Appointments, Mobile Field Service Tools, Invoicing & Billing
ZenMaid exists to help maid and residential cleaning businesses automate scheduling, client communications, bookings and basic payments so owners spend less time on admin. It provides high-converting booking forms, automated SMS/email reminders and mobile apps built for cleaners to reduce no-shows and save hours each week.
Verdict
If you need an easy-to-use, cleaning-industry-focused scheduling + booking system with strong booking forms, automated SMS/email workflows, GPS clock-ins, and quick onboarding, choose ZenMaid. However, if you prioritize native payroll integrations, advanced offline mobile functionality, broad out-of-the-box accounting syncs (QuickBooks native), or enterprise-grade security (MFA/biometric), look elsewhere.
Pricing
14-day free trial available; three flat monthly tiers (Starter $19 / month, Pro $39 / month, Pro Max $49 / month).
| Plan | Price |
|---|---|
| Starter | $19 / month |
| Pro | $39 / month |
| Pro Max | $49 / month |
What's included in each plan
| Capability | Starter | Pro | Pro Max | Notes |
|---|---|---|---|---|
| Drag-and-drop Scheduling | — | — | — | — |
| Mobile time & task management | — | — | — | — |
| Payments & Invoicing | — | — | — | — |
| Automation & Notifications | — | — | — | — |
| Reporting & Payroll | — | — | — | — |
| Customer Acquisition Tools | — | — | — | — |
Key features
- Native Mobile App (iOS / Android)
- Real-time GPS Tracking for Cleaners
- SMS Reminders / Texting
- Accept Payments / Invoicing
- Booking / Intake Forms
- Calendar Sync (Google / Outlook)
- Embeddable Booking Forms / Widget
- Team / Multi-person Scheduling
- Recurring Bookings / Repeat Work
- Custom Branding (booking forms, site)
- Free Onboarding / Optimization Call
- Free Transfer / Data Import Help
- Zapier Integration
- QuickBooks Online Integration / Sync
- Xero Integration
- Digital Signatures / E-sign (via SignRequest)
- Dispatch / Map / Staff Locations View
- Cleaner SOS Alert (mobile)
Integrations
- Stripe
- Square
- Authorize.net
- QuickBooks Online
- Xero
- Mailchimp
- Zapier
- Google Calendar
- SignRequest
- LeadConnector
- Gmail
- Quo
Limitations
No true offline mobile mode; some advanced payroll and payroll integrations are absent (exports only); availability/PTO features gated to highest plan; Zapier/webhooks gated to Pro Max; SMS is charged separately; MFA/biometric options not available.
Pros & cons
Pros
- Easy-to-use, fast learning curve suited for non-technical users
- Cleaning-specific booking forms that can be embedded and convert well
- Automated communications (email + SMS) and templates for clients and cleaners
- Mobile app with GPS clock-in/out, 'On my way' and SOS alert for cleaners
- Built-in payroll calculations and payroll export (CSV) for pay processing
- Dispatch, map and calendar views (including Spotfinder for recurring customers)
- Free 1:1 onboarding/optimization call and free import of contacts & calendar
- Integrations via Zapier and webhooks (available on higher tier) and direct Stripe/Square payment integrations
- Custom checklists, custom fields and ready-made reports to track customers and staff
Cons
- Key third-party/payroll integrations are limited or not native u2014 payroll export only (CSV) rather than direct payroll integrations
- Important features (availability/time-off, PTO tracking) gated behind the top-tier plan (Pro Max)
- Offline mode is not available u2014 mobile app requires connectivity
- Zapier/webhooks and some integrations are gated to higher-priced plans (Zapier behind Pro Max)
- SMS costs extra (separate SMS bundle pricing) which adds variable/hidden costs
- Mobile app lacks some admin capabilities (reporting/invoicing) u2014 admin tasks often require web app
- QuickBooks native integration inconsistent / 'coming soon' in places u2014 accounting-sync expectations may be unmet
- Starter plan limits (e.g., 40 appointments/mo) and per-user/add-on seat costs may be expensive for very small or growing teams
- Security: MFA and biometric login are not currently available (limited advanced auth options)
- Some negative user experiences reported (support / billing disputes) on public review sites
- Trial requires credit card and the account gets auto-placed on a mid-tier plan unless changed during trial
FAQ
Can ZenMaid import my clients and calendar?
Yes u2014 ZenMaid will import your contacts and calendar for you free of charge to help you get started quickly.
Who owns the client data I store in ZenMaid?
You own any and all data you keep in ZenMaid; the service only has the rights necessary to assist with your account.
Can I cancel anytime or am I locked into a contract?
You can cancel anytime. ZenMaid offers month-to-month plans with no long-term commitment.
Is the trial really free?
Yes u2014 new users receive a 14-day free trial with no hidden fees.
Is ZenMaid secure?
Yes u2014 ZenMaid states that payment and customer information is kept secure.