Fleetio
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How to in Fleetio
- Click Service Reminders module: Open Fleetio and navigate to the Service Reminders module to view and manage preventive maintenance schedules.
- Import your vehicles: Select Import your vehicles so Fleetio can populate OEM recommended schedules automatically when vehicle data is added.
- Create service reminders: Within Service Reminders, create your own service reminders or service programs to add maintenance items that are not covered by OEM recommended schedules.
- Change Time Interval: Edit the Time Interval for the service reminder to set the desired time-based frequency for the maintenance reminder.
- Change threshold: Adjust the reminder threshold so Fleetio knows when to notify users that maintenance is due (this determines how early the reminder triggers).
- Select notification recipients: Choose who gets the reminders (driver, operator, technician, mechanic, admin) so the right people are notified about upcoming maintenance.
- Select notification methods (Push notification, Email alert, Report): Set how recipients receive reminders by selecting Push notification, Email alert, or include the reminder in a Report.
- Enable GPS integration (optional): If you have a GPS integration configured, ensure it is enabled so Service Reminders can trigger from odometer readings; otherwise Fleetio will use odometer updates from service entries or inspections.
FAQ for Fleetio
Will Fleetio automatically create schedules for my vehicles?
Yes — when you import your vehicles, Fleetio will populate OEM recommended schedules automatically in the Service Reminders module.
Can reminders be triggered by mileage rather than time?
Yes — if you have a GPS integration set up, Fleetio will trigger service reminders based on odometer readings; otherwise reminders use odometer updates from service entries or inspections.
How can I control who receives maintenance reminders and how they're delivered?
Within the Service Reminders module you choose the recipients (driver, technician, admin, etc.) and select the delivery method: Push notification, Email alert, or include it in a Report.
What if reminders are not being sent as expected?
Check that the vehicle was imported (OEM schedules populate on import), verify reminder Time Interval and threshold, confirm notification recipients and methods, and ensure GPS integration or odometer updates from services/inspections are being received.
Common mistakes when using Fleetio
Not importing vehicles before expecting OEM schedules to appear.
Import your vehicles into Fleetio via Import your vehicles so OEM recommended schedules are populated automatically in the Service Reminders module.
Leaving notification recipients unset so no one receives alerts.
Open Service Reminders and Select notification recipients (driver, technician, admin, etc.) to assign who should receive each reminder.
Assuming mileage-based reminders will trigger without a GPS integration.
Enable a GPS integration so reminders can trigger from odometer readings, or ensure regular odometer updates are entered via service entries or inspections.
Setting an inappropriate Time Interval or threshold that causes early or late reminders.
Edit the Time Interval and Change threshold in the Service Reminders module to match OEM guidance or your fleet's maintenance policy.