automate adding members to a Workspace Platform workspace without sending notification emails

Automation & No-Code

This guide explains how to automatically add members to a Workspace Platform workspace without triggering notification emails, using a generic automation tool and API integration.

Who is this for?

Admins, IT operations, and onboarding teams managing access to a Workspace Platform at scale.

Before you start

Access to the Workspace Platform API, an Automation Tool account, API tokens with appropriate scopes, admin permissions, and a data source for member information.

General Process (How it works)

  1. Outline the goal to add members to the Workspace Platform workspace without triggering emails.
  2. Create a service account and grant least-privilege permissions to manage members.
  3. Source member data from a list and validate emails, roles, and group memberships.
  4. Set a trigger in the Automation Tool based on a source change or schedule.
  5. Transform source fields to the API's add-member payload format and suppress notifications.
  6. Make the API request to add members with a parameter to suppress invitation emails.
  7. Process success/failure responses and log actions for auditing.
  8. Implement exponential backoff and retry logic for transient errors.
  9. Test with a small batch before enabling in production.
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