Hearth
Simplify work, close more jobs, and get paid faster.
Job Estimation & Quoting, Invoicing & Billing, Customer Portal
Hearth provides an all‑in‑one sales and payment workflow for home improvement contractors, combining quoting, digital contracts, financing options, and invoicing to help teams close more jobs and get paid faster. It streamlines customer interactions from estimate to payment so contractors can focus on projects, not paperwork.
Verdict
If you need embedded customer financing, fast mobile quoting that converts to contracts, and an integrated invoicing/payment flow (with QuickBooks sync for accounting), choose Hearth. However, if you prioritize deep accounting/reporting inside the platform, guaranteed transparent billing/cancellation controls, or extensive multi‑country e-invoicing/integration capabilities, look elsewhere.
Pricing
Annual subscription plans (no free tier or monthly pricing shown): Essentials $1,499 / year, Pro $1,799 / year, Elite $4,999 / year; plus a one-time $99 setup fee.
| Plan | Price |
|---|---|
| Essentials | $1,499 / year |
| Pro | $1,799 / year |
| Elite | $4,999 / year |
Key features
- Native Mobile App (iOS / Android)
- Digital Signatures / E-sign (Contracts & Quotes)
- QuickBooks Integration / Sync
- Two-way Accounting Sync (invoices & reconciliation)
- Mobile Payment Acceptance (Credit/Debit/ACH)
- Customer Financing Options / Pre-qualification
- Convert Quote to Invoice (automated flow)
- Quote & Contract Templates (customizable)
- Quote Expiry Dates & Expiry Reminders
- Labor / Material Cost Line-item Split
- Mobile Quoting (create/send quotes from phone)
- Built-in CRM / Client Management
- Accounting Software Integration
- Customizable Templates / Branding
- Approval Workflow (quote approval → contract → invoice)
- Automated Follow-ups & Payment Reminders
Integrations
- QuickBooks
- Hearth Pay / Payment Processing
Limitations
Known limitations include customer-reported opaque billing/auto-renew practices and cancellation friction; inconsistent support quality (excellent onboarding reported by some, poor responsiveness from others); limited publicly-documented integrations beyond QuickBooks Online and no clear public API details in the sources; merchant & financing fees that may be material to customers; limited evidence of advanced accounting/reporting within Hearth itself (relies on QuickBooks for accounting).
Pros & cons
Pros
- Embedded customer financing (prequalification without credit impact; loans up to $250k; terms up to 12 years; low-FICO options)
- Fast, mobile-first quoting that can be sent via text or email (quotes convert to contracts/invoices)
- Digital contracts with e-signatures and contract templates (up to 20 templates)
- Integrated invoicing and payments (Hearth Pay) with branded payment links, automated reminders, and Stripe partnership
- Automated follow-ups, customer progress tracking and basic CRM features
- Mobile apps (iOS & Android) and field tools for technicians
- QuickBooks Online integration for Pro and Elite plans
Cons
- Multiple customer complaints about opaque auto-renew billing and difficulty cancelling (unexpected large charges; inability to cancel online)
- Mixed/ inconsistent support experience — several high-praise onboarding stories but also reports of poor responsiveness
- Financing costs and merchant/payment fees can be high for customers and/or contractors
- Limited public evidence of broad integrations or public API (third-party integration list sparse; QuickBooks is explicitly called out)
- Some users found the platform or features unusable for their customers, leading to poor ROI for certain contractors
FAQ
What is Hearth?
Hearth is a software company that offers an all-in-one app to help home improvement contractors streamline their sales process and grow their business.
How do I get started with Hearth?
You can request a demo or sign up via Hearth’s website; an account representative will guide you through the platform and onboarding process.
What is included in my Hearth subscription?
Hearth provides tiered subscriptions (Essentials, Pro, Elite) with increasing tools and account allowances tailored to individual contractors and small teams.
How quickly will I be able to collect payment?
Hearth’s invoicing and payment tools automate reminders and tracking to help contractors collect payments faster; actual timing depends on customer payment methods and processing.
Which industries are eligible for Hearth?
Hearth is designed for residential home improvement professionals, including roofing, HVAC, plumbing, landscaping, pools, siding, flooring, fencing, and similar contractors.