Jobber
Field service management for home service businesses.
Mobile Field Service Tools, Scheduling & Appointments, Invoicing & Billing
Jobber centralizes scheduling, quoting, invoicing, and payments for home-service businesses so teams can spend less time on admin and more time on jobs. Mobile apps and client-facing tools (client hub, online booking) keep field crews and customers connected in real time.
Verdict
If you need an easy-to-adopt, mobile-first field service system that handles quoting → approvals → scheduling → on-site invoicing with a strong client portal and reliable offline mobile access, choose Jobber. However, if you prioritize enterprise-scale per-seat economics, advanced QuickBooks/Xero accounting automation without reconciliation work, multi-phase project invoicing/change orders, comprehensive inventory/equipment tracking, or enterprise-grade custom reporting and live fleet telematics, look elsewhere.
Pricing
Jobber lists four paid tiers — Core $29 / month, Connect $99 / month, Grow $149 / month, Plus $529 / month — and offers a 14-day free trial; pricing on the page is shown as annual prepaid options.
| Plan | Price |
|---|---|
| Core | $29 / month |
| Connect | $99 / month |
| Grow | $149 / month |
| Plus | $529 / month |
Key features
- Native Mobile App (iOS / Android)
- Real-time GPS Tracking of Field Workers
- Photo Proof / Job Site Photos
- GPS-based Time Clock / Location Timers
- On-site Job Forms & Checklists
- Dispatch Board / Staff Locations (Map View)
- Route Optimization
- QuickBooks Online Sync
- On-site Invoicing
- Mobile Payments (accept credit cards in field)
- Scheduling / Team Calendar
- Customer Self-Service Portal
- Mobile Estimates / Quotes
- Crew / Team Management
- Accounting Integrations
- Mobile-first Design
- Public Pricing Visible
Limitations
Jobber is best for small-to-midsize field-service teams but has limits: per-user pricing can be expensive for larger teams; QuickBooks/Xero syncs can be unreliable and may require manual reconciliation; no native change-order workflow or multi-invoice-per-job for complex multi-phase projects; limited inventory/equipment tracking and advanced project management; reporting/custom reporting capabilities are basic; some features (GPS advanced, photo-documentation workflows, marketing/review automations) may require paid add-ons or higher tiers.
How to do tasks with Jobber
How to sync job bookings with your calendar
Paid required
- Open QuickBooks Online sync in Jobber
Log in to Jobber, click the QuickBooks Online integration (bottom-left app or top-right icon), then select Manage App or Sync & Settings to access sync configuration.
- Navigate to Sync Settings
In the QuickBooks integration, click Sync Settings to view the two tabs: Sync Settings and Chart of Accounts.
- Configure Clients syncing
In Sync Settings, choose when new clients should sync to QuickBooks (e.g., on creation, after invoice, after time sheet).
- Configure Products & Services syncing
In Sync Settings, choose when products and services sync (e.g., on creation or after invoice).
- Configure Invoices syncing
For invoices, set syncing to occur after invoices are marked as sent/finalized to avoid AR distortions.
- Configure Payments & Payouts syncing
Set payments (and payouts, refunds, tips) to sync when they are collected to keep AR and balances accurate.
- Chart of Accounts mapping
Open the Chart of Accounts tab and map Jobber payout accounts, Jobber fees, and tips to corresponding QuickBooks accounts. Update as needed.
- Save configuration
Click Update Settings to save changes and verify that the sync is enabled for the desired items.
How to create and send quotes and convert them to invoices?
Paid required
- Open Quotes list page
In Jobber, go to the Quotes list page to view existing quotes and start a new quote.
- Click Create a quote
Click Create a quote, then choose the Client and enter the Quote title and Client message to describe the estimate.
- Add Line items
Add services and products as Line items on the quote to list quantities, rates, and totals.
- Select Add a Discount
Select Add a Discount and enter either a dollar value or percentage; note this discount transfers to the invoice created from the converted job.
- Click Change (Client view)
Click Change then check the boxes to adjust what clients will see on the PDF of this quote (Client view settings).
- Add a Deposit or Payment Schedule
Add a Deposit or Payment Schedule to require payment when the client approves the quote; if Jobber Payments is enabled, clients can pay this deposit directly from their Client Hub.
- Click More menu > Convert to Job
From the quote, open the More menu and select Convert to Job to change the quote status to Converted and create a scheduled job without re-entering quote details.
- Generate invoices from job
Once the quote is converted to a job, generate invoices for that job (the system will create the invoice based on the job/quote data so you can bill the client).
Pros & cons
Pros
- Intuitive, mobile-first app that field teams actually use
- Reliable offline mode for field work (cache job details, complete forms, take photos while offline)
- Integrated quote → approve → convert to job → invoice workflow (reduces data re-entry)
- Scheduling, dispatch, and route optimization (map view, drag-and-drop calendar)
- Client Hub (customer self-portal) with online booking and payment links
- Payments and on-site collection (Tap to Pay, card reader, instant payouts)
- Wide integrations marketplace (QuickBooks, Xero, Zapier, CompanyCam, FleetSharp, Mailchimp etc.)
- Automations for reminders, invoice follow-ups, review requests and marketing add-ons
- Fast onboarding and strong customer support (live chat/phone; premium support option)
Cons
- Per-user pricing becomes expensive as teams scale (users billed per-seat can make costs steep for 10+ techs)
- QuickBooks / accounting sync reliability issues (occasional dropped transactions, manual reconciliation required)
- No native change order support and limited multi-invoice / multi-phase invoicing under a single job
- Limited advanced reporting / analytics and lack of custom report building for deep financial/operational insights
- Inventory, equipment/asset tracking and advanced project management are weak or absent
- Some useful features are gated behind higher tiers or third‑party add-ons (can cause subscription stacking and extra cost)
- Geofencing-based automatic clock-in/auto time geofence not natively present (requires workarounds / third-party)
- Customer complaints about billing/refund policies (some users report difficulty getting refunds or accidental charges for added users)
FAQ
What billing and subscription options does Jobber offer?
Jobber offers monthly billing (with and without a 1‑year commitment) and annual prepaid billing. Annual plans are billed at the start of the term and subscriptions auto‑renew unless set to non‑renew.
Is there a free trial for Jobber?
Yes — Jobber offers a free trial (14 days) with full access to the Grow plan so you can test features before subscribing; no credit card required for the trial.
Can I add more users to my Jobber account?
Yes — a user is anyone who accesses your account; additional users can be added for a monthly fee (the site notes an add‑on fee per user).
Does Jobber integrate with accounting and other apps?
Yes — Jobber integrates with accounting tools like QuickBooks Online and Xero, supports Zapier for automations, and connects with many apps via its app marketplace.
Is the Jobber mobile app available in other languages?
The Jobber mobile app is available for iOS and Android and is available in Spanish for select team members (with some admin restrictions).