Workiz vs ZenMaid - Which is better?

Comparison

ZenMaid

32 features ✅

Comparing in: invoicing & billing, mobile field service tools, scheduling & appointments

⚡ Quick Verdict

Who wins with Workiz:

US-based small-to-mid sized field service businesses (2–50 technicians) in trades like HVAC, plumbing, electrical, locksmithing, junk removal and appliance repair that need a mobile-first FSM with built-in phone/SMS, QuickBooks integration, online booking and fast time-to-value.

Who wins with ZenMaid:

US-based small to mid-size residential and commercial maid/cleaning business owners and office managers who need easy scheduling, recurring cleans, automated client/staff communications, GPS time tracking, and built-in invoicing/payroll calculations.

Feature	Workiz	ZenMaid
💰 Pricing	Workiz offers a Free Lite tier (up to 2 members) and paid flat monthly plans (Kickstart $225/mo, Standard $275/mo, Pro $325/mo) with Ultimate available via contact; a 7-day free trial is available.	14-day free trial available; three flat monthly tiers (Starter $19 / month, Pro $39 / month, Pro Max $49 / month).
✅ Pros	All-in-one FSM: scheduling/dispatch, CRM, invoicing, inventory and built-in phone system bundled in one platform Mobile-first capabilities with offline mode (technicians can work offline and sync later) Real-time GPS tracking and dispatch board / map view for efficient dispatching Built-in communications stack (phone, SMS, call recording, AI answering) that centralizes customer contact Strong QuickBooks Online integration and other popular integrations (Stripe, Mailchimp, CompanyCam, etc.)	Easy-to-use, fast learning curve suited for non-technical users Cleaning-specific booking forms that can be embedded and convert well Automated communications (email + SMS) and templates for clients and cleaners Mobile app with GPS clock-in/out, 'On my way' and SOS alert for cleaners Built-in payroll calculations and payroll export (CSV) for pay processing
⚠️ Cons	Pricing can be expensive for very small businesses/sole proprietors; additional users and add-ons increase cost quickly Hidden/ancillary fees reported (calls, texts, automations or features behind add-ons) Free trial signup issues and account access problems reported (trial canceled or inaccessible)	Key third-party/payroll integrations are limited or not native u2014 payroll export only (CSV) rather than direct payroll integrations Important features (availability/time-off, PTO tracking) gated behind the top-tier plan (Pro Max) Offline mode is not available u2014 mobile app requires connectivity
Calendar Sync	✅ Included	✅ Included
Cancel Anytime	✅ Included	✅ Included
Community Size	120000	8000
Crew Management	✅ Included	✅ Included
Custom Branding	✅ Included	✅ Included
Debt Chasing Auto	✅ Included	✅ Included
Dispatch Board	✅ Included	✅ Included Dispatch / Map / Staff Locations View
Embed Widget	✅ Included	✅ Included Embeddable Booking Forms / Widget
Estimates Quotes	✅ Included	✅ Included
Free Plan	✅ Included	❌ Not available
GPS Tracking Realtime	✅ Included	✅ Included Real-time GPS Tracking for Cleaners
Gdpr Compliant	❌ Not available	❌ Not available
Intake Forms	✅ Included	✅ Included
Integrations	20	12
Integrations Accounting	✅ Included	✅ Included
Job Forms Custom	✅ Included	✅ Included
Jpk VAT	❌ Not available	❌ Not available
Ksef	❌ Not available	❌ Not available
Learning Curve	Easy	Easy
Lifetime Deal	❌ Not available	❌ Not available
Mobile App Native	✅ Included	✅ Included Native Mobile App (iOS / Android)
Mobile First Design	✅ Included	✅ Included
Offline Mode	✅ Included	❌ Not available
Onboarding	✅ Included	✅ Included
Payment Collection	✅ Included	✅ Included Accept Payments / Invoicing
Payment Link	✅ Included	✅ Included
Phone Support	✅ Included	❌ Not available
Photo Proof	✅ Included	✅ Included
Pricing Transparent	✅ Included	✅ Included
Quickbooks	✅ Included	❌ Not available
Quickbooks	✅ Included	❌ Not available
Recurring Bookings	✅ Included	✅ Included
Recurring Invoices	✅ Included	✅ Included
Recurring Service	✅ Included	✅ Included
Reports Financial	✅ Included	✅ Included
Reviews Capterra Rating	4.4	4.6
Reviews G2 Rating	4.6	4.7
SMS Reminders	✅ Included	✅ Included
Scheduling Calendar	✅ Included	✅ Included
Setup Time Estimate	Quick — users report fast setup (hours to a few days)	Less than 5 minutes to get started (with optional free 1:1 onboarding call/import available)
Student Discount	❌ Not available	❌ Not available
Support Hours	5am–6pm PST (Mon–Fri); 8am–5pm PST (Sat–Sun)	No set hours (email + live chat; not 24/7)
Support Languages	English	English
Team Scheduling	✅ Included	✅ Included Team / Multi-person Scheduling
Time Clock GPS	✅ Included	✅ Included
Trial Days	7	14
Zapier Integration	✅ Included	✅ Included
API	— No data	❌ Not available
Booking Limits	— No data	✅ Included
Buffer Time	— No data	❌ Not available
Cancellation Policy Custom	— No data	✅ Included
Class Booking	— No data	❌ Not available
Client Portal	✅ Included	— No data
Customer Portal	✅ Included	— No data
Dark Mode	— No data	❌ Not available
Equipment Tracking	✅ Included	— No data
Estimates Mobile	✅ Included	— No data
Expense Tracking	✅ Included	— No data
Group Events	— No data	❌ Not available
Inventory Tracking	✅ Included	— No data
Invoicing Onsite	✅ Included	— No data
Keyboard Shortcuts	— No data	❌ Not available
Make Integration	— No data	❌ Not available
Migration Help	— No data	✅ Included Free Transfer / Data Import Help
No Show Protection	— No data	❌ Not available
Nonprofit Discount	— No data	❌ Not available
Ocr Scanning	— No data	❌ Not available
Partial Payments	✅ Included	— No data
Parts Ordering	✅ Included	— No data
Payment Mobile	✅ Included	— No data
Resource Booking	— No data	❌ Not available
Round Robin	— No data	❌ Not available
Route Optimization	✅ Included	— No data
Signature Capture	✅ Included	— No data
Tax Calculation Auto	❌ Not available	— No data
Time Tracking Billable	✅ Included	— No data
Timezone Detection Auto	— No data	❌ Not available
Two Way Accounting	— No data	❌ Not available
Updates Frequency	— No data	Monthly
Waitlist	— No data	❌ Not available
Xero	— No data	✅ Included