Comparison

Jobber

52 features ✅
VS

ZenMaid

32 features ✅

Comparing in: invoicing & billing, mobile field service tools, scheduling & appointments

⚡ Quick Verdict

Who wins with Jobber:

US-based small home-service business owner (1–10 employees) running recurring, service-call work (lawn care, cleaning, HVAC/plumbing maintenance, pest control). Persona: Owner/operator or operations manager who needs a mobile-first system, fast onboarding, professional estimates/invoicing, client self-service (Client Hub), and simple scheduling/route planning without heavy project-phase billing or complex inventory management.

Who wins with ZenMaid:

US-based small to mid-size residential and commercial maid/cleaning business owners and office managers who need easy scheduling, recurring cleans, automated client/staff communications, GPS time tracking, and built-in invoicing/payroll calculations.

Feature Jobber ZenMaid
💰 Pricing Jobber lists four paid tiers — Core $29 / month, Connect $99 / month, Grow $149 / month, Plus $529 / month — and offers a 14-day free trial; pricing on the page is shown as annual prepaid options. 14-day free trial available; three flat monthly tiers (Starter $19 / month, Pro $39 / month, Pro Max $49 / month).
✅ Pros
  • Intuitive, mobile-first app that field teams actually use
  • Reliable offline mode for field work (cache job details, complete forms, take photos while offline)
  • Integrated quote → approve → convert to job → invoice workflow (reduces data re-entry)
  • Scheduling, dispatch, and route optimization (map view, drag-and-drop calendar)
  • Client Hub (customer self-portal) with online booking and payment links
  • Easy-to-use, fast learning curve suited for non-technical users
  • Cleaning-specific booking forms that can be embedded and convert well
  • Automated communications (email + SMS) and templates for clients and cleaners
  • Mobile app with GPS clock-in/out, 'On my way' and SOS alert for cleaners
  • Built-in payroll calculations and payroll export (CSV) for pay processing
⚠️ Cons
  • Per-user pricing becomes expensive as teams scale (users billed per-seat can make costs steep for 10+ techs)
  • QuickBooks / accounting sync reliability issues (occasional dropped transactions, manual reconciliation required)
  • No native change order support and limited multi-invoice / multi-phase invoicing under a single job
  • Key third-party/payroll integrations are limited or not native u2014 payroll export only (CSV) rather than direct payroll integrations
  • Important features (availability/time-off, PTO tracking) gated behind the top-tier plan (Pro Max)
  • Offline mode is not available u2014 mobile app requires connectivity
API ✅ Included ❌ Not available
Booking Limits ✅ Included ✅ Included
Buffer Time ✅ Included ❌ Not available
Calendar Sync ✅ Included ✅ Included
Cancellation Policy Custom ✅ Included ✅ Included
Community Size 350000 8000
Crew Management ✅ Included Crew / Team Management ✅ Included
Custom Branding ✅ Included ✅ Included
Dark Mode ❌ Not available ❌ Not available
Debt Chasing Auto ✅ Included ✅ Included
Dispatch Board ✅ Included ✅ Included Dispatch / Map / Staff Locations View
Embed Widget ✅ Included ✅ Included Embeddable Booking Forms / Widget
Estimates Quotes ✅ Included ✅ Included
Free Plan ❌ Not available ❌ Not available
GPS Tracking Realtime ✅ Included Real-time GPS Tracking of Field Workers ✅ Included Real-time GPS Tracking for Cleaners
Intake Forms ✅ Included ✅ Included
Integrations 50 12
Integrations Accounting ✅ Included Accounting Integrations ✅ Included
Job Forms Custom ✅ Included On-site Job Forms & Checklists ✅ Included
Keyboard Shortcuts ❌ Not available ❌ Not available
Learning Curve Easy Easy
Lifetime Deal ❌ Not available ❌ Not available
Make Integration ❌ Not available ❌ Not available
Migration Help ✅ Included ✅ Included Free Transfer / Data Import Help
Mobile App Native ✅ Included Native Mobile App (iOS / Android) ✅ Included Native Mobile App (iOS / Android)
Mobile First Design ✅ Included Mobile-first Design ✅ Included
No Show Protection ✅ Included ❌ Not available
Nonprofit Discount ❌ Not available ❌ Not available
Offline Mode ✅ Included ❌ Not available
Onboarding ✅ Included ✅ Included
Payment Collection ✅ Included ✅ Included Accept Payments / Invoicing
Payment Link ✅ Included ✅ Included
Phone Support ✅ Included ❌ Not available
Photo Proof ✅ Included ✅ Included
Pricing Transparent ✅ Included Public Pricing Visible ✅ Included
Quickbooks ✅ Included ❌ Not available
Quickbooks ✅ Included ❌ Not available
Recurring Bookings ✅ Included ✅ Included
Recurring Invoices ✅ Included ✅ Included
Recurring Service ✅ Included ✅ Included
Reports Financial ✅ Included ✅ Included
Reviews Capterra Rating 4.5 4.6
Reviews G2 Rating 4.6 4.7
SMS Reminders ✅ Included ✅ Included
Scheduling Calendar ✅ Included Scheduling / Team Calendar ✅ Included
Setup Time Estimate Minutes to a few hours for basic setup; dedicated onboarding specialist available on higher tiers Less than 5 minutes to get started (with optional free 1:1 onboarding call/import available)
Student Discount ❌ Not available ❌ Not available
Support Hours Business hours with responsive live chat and phone support; weekend responses reported; premium support available on higher tier No set hours (email + live chat; not 24/7)
Support Languages English, Spanish English
Team Scheduling ✅ Included ✅ Included Team / Multi-person Scheduling
Time Clock GPS ✅ Included GPS-based Time Clock / Location Timers ✅ Included
Trial Days 14 14
Xero ✅ Included ✅ Included
Zapier Integration ✅ Included ✅ Included
Bank Reconciliation ✅ Included — No data
Cancel Anytime — No data ✅ Included
Class Booking — No data ❌ Not available
Client Portal ✅ Included — No data
Credit Notes ✅ Included — No data
Customer Portal ✅ Included Customer Self-Service Portal — No data
Equipment Tracking ❌ Not available — No data
Estimates Mobile ✅ Included Mobile Estimates / Quotes — No data
Expense Tracking ✅ Included — No data
Founded Year 2011 — No data
Gdpr Compliant — No data ❌ Not available
Group Events — No data ❌ Not available
Inventory Tracking ❌ Not available — No data
Invoicing Onsite ✅ Included On-site Invoicing — No data
Jpk VAT — No data ❌ Not available
Ksef — No data ❌ Not available
Late Fee Auto ✅ Included — No data
Multi Currency ❌ Not available — No data
Ocr Scanning — No data ❌ Not available
Partial Payments ✅ Included — No data
Parts Ordering ❌ Not available — No data
Payment Mobile ✅ Included Mobile Payments (accept credit cards in field) — No data
Resource Booking — No data ❌ Not available
Round Robin — No data ❌ Not available
Route Optimization ✅ Included — No data
Signature Capture ✅ Included — No data
Tax Calculation Auto ✅ Included — No data
Time Tracking Billable ✅ Included — No data
Timezone Detection Auto — No data ❌ Not available
Two Way Accounting — No data ❌ Not available
Updates Frequency — No data Monthly
Waitlist — No data ❌ Not available