Comparison

Workiz

VS
J

Joist

⚡ Quick Verdict

Who wins with Workiz:

US-based small-to-mid sized field service businesses (2–50 technicians) in trades like HVAC, plumbing, electrical, locksmithing, junk removal and appliance repair that need a mobile-first FSM with built-in phone/SMS, QuickBooks integration, online booking and fast time-to-value.

Who wins with Joist:

You need specific features from this tool.

Feature Workiz Joist
💰 Pricing Workiz offers a Free Lite tier (up to 2 members) and paid flat monthly plans (Kickstart $225/mo, Standard $275/mo, Pro $325/mo) with Ultimate available via contact; a 7-day free trial is available. See website
✅ Pros
  • All-in-one FSM: scheduling/dispatch, CRM, invoicing, inventory and built-in phone system bundled in one platform
  • Mobile-first capabilities with offline mode (technicians can work offline and sync later)
  • Real-time GPS tracking and dispatch board / map view for efficient dispatching
  • Built-in communications stack (phone, SMS, call recording, AI answering) that centralizes customer contact
  • Strong QuickBooks Online integration and other popular integrations (Stripe, Mailchimp, CompanyCam, etc.)
  • No data
⚠️ Cons
  • Pricing can be expensive for very small businesses/sole proprietors; additional users and add-ons increase cost quickly
  • Hidden/ancillary fees reported (calls, texts, automations or features behind add-ons)
  • Free trial signup issues and account access problems reported (trial canceled or inaccessible)
  • No major cons logged
Branded Customer Portal ✅ Included — No data
Checklists & Job Forms ✅ Included — No data
Create Estimates & Proposals from Mobile ✅ Included — No data
Crew / Team Management ✅ Included — No data
Digital Signature / E-signature ✅ Included — No data
Dispatch Board / Drag-and-Drop Calendar (Map View) ✅ Included — No data
Equipment / Asset Tracking ✅ Included — No data
GPS-based Time Clock ✅ Included — No data
Instant Card Processing (On-site Payments) ✅ Included — No data
Integrated VoIP Phone System (ServiceCall.ai / Call Insights) ✅ Included — No data
Inventory Management & Purchase Orders ✅ Included — No data
Native Mobile App (iOS/Android) ✅ Included — No data
Offline Access ✅ Included — No data
Photo Proof Uploads (Before/After) ✅ Included — No data
Purchase Orders ✅ Included — No data
QuickBooks Sync ✅ Included — No data
Real-time GPS Tracking ✅ Included — No data
Recurring Service / Service Plans ✅ Included — No data
Route Optimization ✅ Included — No data
Zapier Integration ✅ Included — No data
Visit Workiz Visit Joist