Comparison

Workiz

46 features ✅
VS
J

Joist

32 features ✅

⚡ Quick Verdict

Who wins with Workiz:

US-based small-to-mid sized field service businesses (2–50 technicians) in trades like HVAC, plumbing, electrical, locksmithing, junk removal and appliance repair that need a mobile-first FSM with built-in phone/SMS, QuickBooks integration, online booking and fast time-to-value.

Who wins with Joist:

US-based solo contractors and very small crews (electricians, plumbers, handymen, painters, HVAC, carpenters, landscapers) who need fast on-site estimates, simple invoicing, onboarded payment acceptance and occasional financing offers — owner-operators and 1–5 person teams that prioritize mobile ease-of-use over enterprise workflows.

Feature Workiz Joist
💰 Pricing Workiz offers a Free Lite tier (up to 2 members) and paid flat monthly plans (Kickstart $225/mo, Standard $275/mo, Pro $325/mo) with Ultimate available via contact; a 7-day free trial is available. Three paid plans listed monthly (Basics $10 / month, Pro $16 / month, Elite $32 / month); annual billing options and a 14-day free trial are noted.
✅ Pros
  • All-in-one FSM: scheduling/dispatch, CRM, invoicing, inventory and built-in phone system bundled in one platform
  • Mobile-first capabilities with offline mode (technicians can work offline and sync later)
  • Real-time GPS tracking and dispatch board / map view for efficient dispatching
  • Built-in communications stack (phone, SMS, call recording, AI answering) that centralizes customer contact
  • Strong QuickBooks Online integration and other popular integrations (Stripe, Mailchimp, CompanyCam, etc.)
  • No data
⚠️ Cons
  • Pricing can be expensive for very small businesses/sole proprietors; additional users and add-ons increase cost quickly
  • Hidden/ancillary fees reported (calls, texts, automations or features behind add-ons)
  • Free trial signup issues and account access problems reported (trial canceled or inaccessible)
  • No major cons logged
Community Size 120000 1000000
Crew Management ✅ Included ❌ Not available
Custom Branding ✅ Included ✅ Included
Debt Chasing Auto ✅ Included ✅ Included
Dispatch Board ✅ Included ❌ Not available
Equipment Tracking ✅ Included ❌ Not available
Estimates Mobile ✅ Included ✅ Included
Estimates Quotes ✅ Included ✅ Included
Expense Tracking ✅ Included ✅ Included
Free Plan ✅ Included ✅ Included
GPS Tracking Realtime ✅ Included ❌ Not available
Integrations Accounting ✅ Included ✅ Included
Inventory Tracking ✅ Included ❌ Not available
Invoicing Onsite ✅ Included ✅ Included
Jpk VAT ❌ Not available ❌ Not available
Ksef ❌ Not available ❌ Not available
Learning Curve Easy Easy
Lifetime Deal ❌ Not available ❌ Not available
Mobile First Design ✅ Included ✅ Included
Offline Mode ✅ Included ❌ Not available
Partial Payments ✅ Included ✅ Included
Parts Ordering ✅ Included ❌ Not available
Payment Link ✅ Included ✅ Included
Payment Mobile ✅ Included ✅ Included
Phone Support ✅ Included ❌ Not available
Photo Proof ✅ Included ✅ Included
Pricing Transparent ✅ Included ✅ Included
Quickbooks ✅ Included ✅ Included
Quickbooks ✅ Included ✅ Included
Reports Financial ✅ Included ✅ Included
Route Optimization ✅ Included ❌ Not available
Signature Capture ✅ Included ✅ Included
Student Discount ❌ Not available ❌ Not available
Support Hours 5am–6pm PST (Mon–Fri); 8am–5pm PST (Sat–Sun) Mon–Fri email 9am–5pm EST; live chat Mon–Fri 9am–8pm EST; AI chat assistant on weekends / leave message for team
Support Languages English English
Tax Calculation Auto ❌ Not available ✅ Included
Time Clock GPS ✅ Included ❌ Not available
Zapier Integration ✅ Included ❌ Not available
API — No data ❌ Not available
Accounting — No data ✅ Included
Approval Workflow — No data ✅ Included
CRM — No data ❌ Not available
Calendar Sync ✅ Included — No data
Cancel Anytime ✅ Included — No data
Change Order Tracking — No data ✅ Included
Client Portal ✅ Included — No data
Convert To Invoice — No data ✅ Included
Customer Portal ✅ Included — No data
Digital Signature — No data ✅ Included
Embed Widget ✅ Included — No data
Financing Options — No data ✅ Included
Gdpr Compliant ❌ Not available — No data
Intake Forms ✅ Included — No data
Integrations 20 — No data
Item Library — No data ✅ Included
Job Forms Custom ✅ Included — No data
Keyboard Shortcuts — No data ❌ Not available
Labor Material Split — No data ✅ Included
Make Integration — No data ❌ Not available
Markup Auto — No data ✅ Included
Mobile App Native ✅ Included — No data
Mobile Quoting — No data ✅ Included
Nonprofit Discount — No data ❌ Not available
Ocr Scanning — No data ❌ Not available
Onboarding ✅ Included — No data
Payment Collection ✅ Included — No data
Photo Attachments — No data ✅ Included
Recurring Bookings ✅ Included — No data
Recurring Invoices ✅ Included — No data
Recurring Service ✅ Included — No data
Reviews Capterra Rating 4.4 — No data
Reviews G2 Rating 4.6 — No data
SMS Quote Delivery — No data ✅ Included
SMS Reminders ✅ Included — No data
Scheduling Calendar ✅ Included — No data
Setup Time Estimate Quick — users report fast setup (hours to a few days) — No data
Team Scheduling ✅ Included — No data
Templates Quote — No data ✅ Included
Time Tracking Billable ✅ Included — No data
Trial Days 7 — No data
Xero — No data ❌ Not available
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