⚡ Quick Verdict
Who wins with Jobber:
US-based small home-service business owner (1–10 employees) running recurring, service-call work (lawn care, cleaning, HVAC/plumbing maintenance, pest control). Persona: Owner/operator or operations manager who needs a mobile-first system, fast onboarding, professional estimates/invoicing, client self-service (Client Hub), and simple scheduling/route planning without heavy project-phase billing or complex inventory management.
Who wins with Fergus:
You need specific features from this tool.
| Feature | Jobber | Fergus |
|---|---|---|
| 💰 Pricing | Jobber lists four paid tiers — Core $29 / month, Connect $99 / month, Grow $149 / month, Plus $529 / month — and offers a 14-day free trial; pricing on the page is shown as annual prepaid options. | Fergus offers month-to-month, per-user billing with two published paid tiers (Basic and Professional) starting From $53 / month and From $75 / month, plus an Enterprise option that requires contacting sales; a 14-day free trial is available. |
| ✅ Pros |
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| ⚠️ Cons |
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| Crew Management | ✅ Included Crew / Team Management | ✅ Included |
| Customer Portal | ✅ Included Customer Self-Service Portal | ❌ Not available |
| Dark Mode | ❌ Not available | ❌ Not available |
| Dispatch Board | ✅ Included | ✅ Included |
| Equipment Tracking | ❌ Not available | ❌ Not available |
| Estimates Mobile | ✅ Included Mobile Estimates / Quotes | ✅ Included |
| Free Plan | ❌ Not available | ❌ Not available |
| GPS Tracking Realtime | ✅ Included Real-time GPS Tracking of Field Workers | ✅ Included Real-time GPS Tracking |
| Integrations Accounting | ✅ Included Accounting Integrations | ✅ Included |
| Inventory Tracking | ❌ Not available | ✅ Included |
| Invoicing Onsite | ✅ Included On-site Invoicing | ✅ Included |
| Job Forms Custom | ✅ Included On-site Job Forms & Checklists | ✅ Included |
| Keyboard Shortcuts | ❌ Not available | ❌ Not available |
| Learning Curve | Easy | Easy |
| Lifetime Deal | ❌ Not available | ❌ Not available |
| Mobile First Design | ✅ Included Mobile-first Design | ❌ Not available |
| Nonprofit Discount | ❌ Not available | ❌ Not available |
| Offline Mode | ✅ Included | ❌ Not available |
| Onboarding | ✅ Included | ✅ Included |
| Parts Ordering | ❌ Not available | ❌ Not available |
| Payment Mobile | ✅ Included Mobile Payments (accept credit cards in field) | ✅ Included |
| Phone Support | ✅ Included | ✅ Included |
| Photo Proof | ✅ Included | ✅ Included |
| Pricing Transparent | ✅ Included Public Pricing Visible | ✅ Included |
| Quickbooks | ✅ Included | ✅ Included |
| Recurring Service | ✅ Included | ✅ Included |
| Route Optimization | ✅ Included | ❌ Not available |
| Scheduling Calendar | ✅ Included Scheduling / Team Calendar | ✅ Included |
| Setup Time Estimate | Minutes to a few hours for basic setup; dedicated onboarding specialist available on higher tiers | Easy to set up (described as easy to set up and use) |
| Signature Capture | ✅ Included | ✅ Included |
| Student Discount | ❌ Not available | ❌ Not available |
| Support Hours | Business hours with responsive live chat and phone support; weekend responses reported; premium support available on higher tier | Business hours; email & chat standard, phone support available on higher plan |
| Support Languages | English, Spanish | English |
| Time Clock GPS | ✅ Included GPS-based Time Clock / Location Timers | ❌ Not available |
| Trial Days | 14 | 14 |
| API | ✅ Included | — No data |
| Bank Reconciliation | ✅ Included | — No data |
| Booking Limits | ✅ Included | — No data |
| Buffer Time | ✅ Included | — No data |
| Calendar Sync | ✅ Included | — No data |
| Cancel Anytime | — No data | ✅ Included |
| Cancellation Policy Custom | ✅ Included | — No data |
| Client Portal | ✅ Included | — No data |
| Community Size | 350000 | — No data |
| Credit Notes | ✅ Included | — No data |
| Custom Branding | ✅ Included | — No data |
| Debt Chasing Auto | ✅ Included | — No data |
| Embed Widget | ✅ Included | — No data |
| Estimates Quotes | ✅ Included | — No data |
| Expense Tracking | ✅ Included | — No data |
| Founded Year | 2011 | — No data |
| Intake Forms | ✅ Included | — No data |
| Integrations | 50 | — No data |
| Late Fee Auto | ✅ Included | — No data |
| Make Integration | ❌ Not available | — No data |
| Migration Help | ✅ Included | — No data |
| Mobile App Native | ✅ Included Native Mobile App (iOS / Android) | — No data |
| Multi Currency | ❌ Not available | — No data |
| No Show Protection | ✅ Included | — No data |
| Partial Payments | ✅ Included | — No data |
| Payment Collection | ✅ Included | — No data |
| Payment Link | ✅ Included | — No data |
| Quickbooks | ✅ Included | — No data |
| Recurring Bookings | ✅ Included | — No data |
| Recurring Invoices | ✅ Included | — No data |
| Reports Financial | ✅ Included | — No data |
| Reviews Capterra Rating | 4.5 | — No data |
| Reviews G2 Rating | 4.6 | — No data |
| SMS Reminders | ✅ Included | — No data |
| Tax Calculation Auto | ✅ Included | — No data |
| Team Scheduling | ✅ Included | — No data |
| Time Tracking Billable | ✅ Included | — No data |
| Xero | ✅ Included | — No data |
| Zapier Integration | ✅ Included | — No data |

