Comparison

Workiz

46 features ✅
VS

Fergus

18 features ✅

⚡ Quick Verdict

Who wins with Workiz:

US-based small-to-mid sized field service businesses (2–50 technicians) in trades like HVAC, plumbing, electrical, locksmithing, junk removal and appliance repair that need a mobile-first FSM with built-in phone/SMS, QuickBooks integration, online booking and fast time-to-value.

Who wins with Fergus:

You need specific features from this tool.

Feature Workiz Fergus
💰 Pricing Workiz offers a Free Lite tier (up to 2 members) and paid flat monthly plans (Kickstart $225/mo, Standard $275/mo, Pro $325/mo) with Ultimate available via contact; a 7-day free trial is available. Fergus offers month-to-month, per-user billing with two published paid tiers (Basic and Professional) starting From $53 / month and From $75 / month, plus an Enterprise option that requires contacting sales; a 14-day free trial is available.
✅ Pros
  • All-in-one FSM: scheduling/dispatch, CRM, invoicing, inventory and built-in phone system bundled in one platform
  • Mobile-first capabilities with offline mode (technicians can work offline and sync later)
  • Real-time GPS tracking and dispatch board / map view for efficient dispatching
  • Built-in communications stack (phone, SMS, call recording, AI answering) that centralizes customer contact
  • Strong QuickBooks Online integration and other popular integrations (Stripe, Mailchimp, CompanyCam, etc.)
  • No data
⚠️ Cons
  • Pricing can be expensive for very small businesses/sole proprietors; additional users and add-ons increase cost quickly
  • Hidden/ancillary fees reported (calls, texts, automations or features behind add-ons)
  • Free trial signup issues and account access problems reported (trial canceled or inaccessible)
  • No major cons logged
Cancel Anytime ✅ Included ✅ Included
Crew Management ✅ Included ✅ Included
Customer Portal ✅ Included ❌ Not available
Dispatch Board ✅ Included ✅ Included
Equipment Tracking ✅ Included ❌ Not available
Estimates Mobile ✅ Included ✅ Included
Free Plan ✅ Included ❌ Not available
GPS Tracking Realtime ✅ Included ✅ Included Real-time GPS Tracking
Integrations Accounting ✅ Included ✅ Included
Inventory Tracking ✅ Included ✅ Included
Invoicing Onsite ✅ Included ✅ Included
Job Forms Custom ✅ Included ✅ Included
Learning Curve Easy Easy
Lifetime Deal ❌ Not available ❌ Not available
Mobile First Design ✅ Included ❌ Not available
Offline Mode ✅ Included ❌ Not available
Onboarding ✅ Included ✅ Included
Parts Ordering ✅ Included ❌ Not available
Payment Mobile ✅ Included ✅ Included
Phone Support ✅ Included ✅ Included
Photo Proof ✅ Included ✅ Included
Pricing Transparent ✅ Included ✅ Included
Quickbooks ✅ Included ✅ Included
Recurring Service ✅ Included ✅ Included
Route Optimization ✅ Included ❌ Not available
Scheduling Calendar ✅ Included ✅ Included
Setup Time Estimate Quick — users report fast setup (hours to a few days) Easy to set up (described as easy to set up and use)
Signature Capture ✅ Included ✅ Included
Student Discount ❌ Not available ❌ Not available
Support Hours 5am–6pm PST (Mon–Fri); 8am–5pm PST (Sat–Sun) Business hours; email & chat standard, phone support available on higher plan
Support Languages English English
Time Clock GPS ✅ Included ❌ Not available
Trial Days 7 14
Calendar Sync ✅ Included — No data
Client Portal ✅ Included — No data
Community Size 120000 — No data
Custom Branding ✅ Included — No data
Dark Mode — No data ❌ Not available
Debt Chasing Auto ✅ Included — No data
Embed Widget ✅ Included — No data
Estimates Quotes ✅ Included — No data
Expense Tracking ✅ Included — No data
Gdpr Compliant ❌ Not available — No data
Intake Forms ✅ Included — No data
Integrations 20 — No data
Jpk VAT ❌ Not available — No data
Keyboard Shortcuts — No data ❌ Not available
Ksef ❌ Not available — No data
Mobile App Native ✅ Included — No data
Nonprofit Discount — No data ❌ Not available
Partial Payments ✅ Included — No data
Payment Collection ✅ Included — No data
Payment Link ✅ Included — No data
Quickbooks ✅ Included — No data
Recurring Bookings ✅ Included — No data
Recurring Invoices ✅ Included — No data
Reports Financial ✅ Included — No data
Reviews Capterra Rating 4.4 — No data
Reviews G2 Rating 4.6 — No data
SMS Reminders ✅ Included — No data
Tax Calculation Auto ❌ Not available — No data
Team Scheduling ✅ Included — No data
Time Tracking Billable ✅ Included — No data
Zapier Integration ✅ Included — No data
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