FieldRoutes
Field service software to simplify operations and fuel growth
Mobile Field Service Tools, Fleet Management, Scheduling & Appointments
FieldRoutes centralizes routing, scheduling, billing, mobile workflows, and integrations so field service businesses can reduce manual work and operate more efficiently. It’s designed to help companies scale by improving technician productivity, route efficiency, and business visibility through dashboards and APIs.
Verdict
If you need strong route optimization, an integrated payments/customer portal, and an industry-tailored field service platform for pest/lawn care with fleet visibility, choose FieldRoutes. However, if you prioritize absolute pricing transparency, a rock-solid mobile app with perfect on-device parity to the web, or 24/7 support and guaranteed SLAs, look elsewhere or validate those needs with a detailed pre-sale Q&A.
Pricing
No public prices are listed; FieldRoutes offers Growth and Corporate plans with contact-for-pricing (monthly subscription based on active customers), no free trial, and a demo is available.
| Plan | Price |
|---|---|
| Growth | Contact for pricing |
| Corporate | Contact for pricing |
Key features
- Native Mobile App (iOS / Android)
- Public API Available
- QuickBooks Sync
- Accounting Integrations
- Mobile Payment Collection
- On-site Invoicing
- Scheduling / Calendar
- Dispatch Board / Map View
- Route Optimization
- Real-time GPS Tracking
- Signature / E-sign Capture
- Photo Proof of Work
- Inventory Tracking
- Recurring Service Scheduling
- Customer Self-Service Portal
Limitations
Pricing opacity and reported add-on charges; mobile app instability and feature gaps compared with web; some routing edge-cases (straight-line vs driving directions); inconsistent support responsiveness for certain customers.
How to do tasks with FieldRoutes
How to implement automated maintenance reminders for fleets
Paid required
- Click automated messages
Open the automated messages section in FieldRoutes to begin configuring scheduled communications for maintenance reminders.
- Select appointment reminders / payment follow-ups / customer renewals
Enable the relevant message types for maintenance: choose 'appointment reminders' for scheduled service visits, 'payment follow-ups' for billing reminders, and 'customer renewals' for recurring maintenance contracts.
- Set timing
Set the send timing for each message (for example, set a reminder 30 days before a renewal or X days before a scheduled maintenance visit) using the timing controls in the automated messages configuration.
- Type craft your own message
Compose the message body by crafting your own message text in the message editor so the content matches your maintenance reminder tone and instructions.
- Include personalization
Insert personalization fields to include customer name, service type, and property details so each maintenance reminder is specific to the recipient and the asset.
- Set up autopay custom payment schedules and collections management
If reminders relate to maintenance billing, configure autopay and custom payment schedules and enable collections management so payment-related reminders and follow-ups are automated.
- Save and activate automated messages
Save your message templates and timing settings and activate the automated message so FieldRoutes will start sending maintenance reminders according to the schedule.
Pros & cons
Pros
- Strong route optimization that reduces drive time and fuel costs
- Mobile app for technicians enabling on-site payments, contract signing, job details and photo uploads
- Integrated payment processing with AutoPay and a customer payment portal to improve cash flow
- Comprehensive scheduling and dispatch (drag-and-drop scheduler, real-time dispatch board)
- API and integrations (including QuickBooks Online) to reduce duplicate data entry
- Interactive dashboards and reporting for real-time operational visibility
- Fleet management features via Fleet Pro integration (real-time GPS, driver behavior monitoring, geofencing)
- Industry-specific functionality for pest control (pesticide tracking, property blueprints, Sentricon integration)
Cons
- Pricing and fees perceived as opaque: users report limited pricing transparency, hidden charges, and mandatory payment processing fees
- Mobile app instability and missing parity with web: crashes, glitches and missing customer-field functionality reported
- Routing sometimes uses 'as the crow flies' distances rather than true driving directions, causing misleading routes
- Support responsiveness is inconsistent: many praise US-based support, but multiple users report long wait times and slow callbacks
- Release quality concerns: users report frequent updates that introduce bugs or incomplete features
- QuickBooks integration reported as unreliable by some users (invoice tracking/email delivery issues)
Compare FieldRoutes
FAQ
How do I book a demo for FieldRoutes?
Use the 'Book a demo' form on the FieldRoutes website—submit your contact information to schedule a demo and be contacted by sales. The site notes you may be contacted by SMS and provides links to terms and privacy policy.
Does FieldRoutes have a mobile app?
Yes. FieldRoutes provides a mobile app for field staff to manage jobs, collect signatures, take payments, and begin service on-site.
Does FieldRoutes offer an API and integrations?
Yes. FieldRoutes includes an API to connect tools, reduce duplicate work, and integrate with other systems to centralize data and workflows.
Can FieldRoutes handle payments and billing?
Yes. The platform supports payment processing and autopay features to simplify billing, spot payment issues, and help ensure timely collections.
Is there a FieldRoutes blog or resources?
Yes. FieldRoutes publishes a blog with articles, case studies, and insights aimed at helping field service businesses grow and operate more efficiently.