Comparison

Workiz

46 features ✅
VS
K

Kickserv

42 features ✅

⚡ Quick Verdict

Who wins with Workiz:

US-based small-to-mid sized field service businesses (2–50 technicians) in trades like HVAC, plumbing, electrical, locksmithing, junk removal and appliance repair that need a mobile-first FSM with built-in phone/SMS, QuickBooks integration, online booking and fast time-to-value.

Who wins with Kickserv:

Small to mid-size U.S.-based field-service contractors and owner-operators (plumbing, HVAC, electrical, landscaping, general contracting) running teams roughly 1–20 technicians who need straightforward scheduling/dispatch, QuickBooks accounting sync, mobile invoicing/signatures, and a customer self-service portal.

Feature Workiz Kickserv
💰 Pricing Workiz offers a Free Lite tier (up to 2 members) and paid flat monthly plans (Kickstart $225/mo, Standard $275/mo, Pro $325/mo) with Ultimate available via contact; a 7-day free trial is available. Kickserv offers three monthly-tier plans (Start $60, Run $119, Scale $199) that include fixed user counts (5/10/20), a 30-day free trial, and a 20% discount if billed annually.
✅ Pros
  • All-in-one FSM: scheduling/dispatch, CRM, invoicing, inventory and built-in phone system bundled in one platform
  • Mobile-first capabilities with offline mode (technicians can work offline and sync later)
  • Real-time GPS tracking and dispatch board / map view for efficient dispatching
  • Built-in communications stack (phone, SMS, call recording, AI answering) that centralizes customer contact
  • Strong QuickBooks Online integration and other popular integrations (Stripe, Mailchimp, CompanyCam, etc.)
  • No data
⚠️ Cons
  • Pricing can be expensive for very small businesses/sole proprietors; additional users and add-ons increase cost quickly
  • Hidden/ancillary fees reported (calls, texts, automations or features behind add-ons)
  • Free trial signup issues and account access problems reported (trial canceled or inaccessible)
  • No major cons logged
Calendar Sync ✅ Included ✅ Included
Cancel Anytime ✅ Included ✅ Included
Client Portal ✅ Included ✅ Included
Community Size 120000 14000
Crew Management ✅ Included ✅ Included
Custom Branding ✅ Included ✅ Included
Customer Portal ✅ Included ✅ Included
Debt Chasing Auto ✅ Included ✅ Included
Dispatch Board ✅ Included ✅ Included
Embed Widget ✅ Included ✅ Included
Equipment Tracking ✅ Included ✅ Included
Estimates Mobile ✅ Included ✅ Included
Estimates Quotes ✅ Included ✅ Included
Expense Tracking ✅ Included ✅ Included
Free Plan ✅ Included ✅ Included
GPS Tracking Realtime ✅ Included ✅ Included
Gdpr Compliant ❌ Not available ✅ Included
Intake Forms ✅ Included ✅ Included
Integrations 20 12
Integrations Accounting ✅ Included ✅ Included
Inventory Tracking ✅ Included ❌ Not available
Invoicing Onsite ✅ Included ✅ Included
Job Forms Custom ✅ Included ✅ Included
Learning Curve Easy Easy
Mobile App Native ✅ Included ✅ Included
Mobile First Design ✅ Included ❌ Not available
Offline Mode ✅ Included ❌ Not available
Partial Payments ✅ Included ✅ Included
Payment Collection ✅ Included ✅ Included
Payment Link ✅ Included ✅ Included
Payment Mobile ✅ Included ✅ Included
Phone Support ✅ Included ✅ Included
Photo Proof ✅ Included ✅ Included
Pricing Transparent ✅ Included ✅ Included
Quickbooks ✅ Included ✅ Included
Quickbooks ✅ Included ✅ Included
Recurring Bookings ✅ Included ✅ Included
Recurring Invoices ✅ Included ✅ Included
Recurring Service ✅ Included ✅ Included
Reviews G2 Rating 4.6 4.5
Route Optimization ✅ Included ❌ Not available
SMS Reminders ✅ Included ✅ Included
Scheduling Calendar ✅ Included ✅ Included
Signature Capture ✅ Included ✅ Included
Support Hours 5am–6pm PST (Mon–Fri); 8am–5pm PST (Sat–Sun) 24/7
Support Languages English English
Team Scheduling ✅ Included ✅ Included
Time Clock GPS ✅ Included ✅ Included
Time Tracking Billable ✅ Included ✅ Included
Trial Days 7 14
Zapier Integration ✅ Included ❌ Not available
API — No data ✅ Included
Data Residency — No data AWS
Founded Year — No data 2006
Jpk VAT ❌ Not available — No data
Ksef ❌ Not available — No data
Lifetime Deal ❌ Not available — No data
Onboarding ✅ Included — No data
Parts Ordering ✅ Included — No data
Reports Financial ✅ Included — No data
Resource Booking — No data ✅ Included
Reviews Capterra Rating 4.4 — No data
Setup Time Estimate Quick — users report fast setup (hours to a few days) — No data
Student Discount ❌ Not available — No data
Tax Calculation Auto ❌ Not available — No data
Xero — No data ✅ Included
Visit Workiz Visit Kickserv