Comparison

Jobber

52 features ✅
VS

Workiz

46 features ✅

Comparing in: invoicing & billing, mobile field service tools, scheduling & appointments

⚡ Quick Verdict

Who wins with Jobber:

US-based small home-service business owner (1–10 employees) running recurring, service-call work (lawn care, cleaning, HVAC/plumbing maintenance, pest control). Persona: Owner/operator or operations manager who needs a mobile-first system, fast onboarding, professional estimates/invoicing, client self-service (Client Hub), and simple scheduling/route planning without heavy project-phase billing or complex inventory management.

Who wins with Workiz:

US-based small-to-mid sized field service businesses (2–50 technicians) in trades like HVAC, plumbing, electrical, locksmithing, junk removal and appliance repair that need a mobile-first FSM with built-in phone/SMS, QuickBooks integration, online booking and fast time-to-value.

Feature Jobber Workiz
💰 Pricing Jobber lists four paid tiers — Core $29 / month, Connect $99 / month, Grow $149 / month, Plus $529 / month — and offers a 14-day free trial; pricing on the page is shown as annual prepaid options. Workiz offers a Free Lite tier (up to 2 members) and paid flat monthly plans (Kickstart $225/mo, Standard $275/mo, Pro $325/mo) with Ultimate available via contact; a 7-day free trial is available.
✅ Pros
  • Intuitive, mobile-first app that field teams actually use
  • Reliable offline mode for field work (cache job details, complete forms, take photos while offline)
  • Integrated quote → approve → convert to job → invoice workflow (reduces data re-entry)
  • Scheduling, dispatch, and route optimization (map view, drag-and-drop calendar)
  • Client Hub (customer self-portal) with online booking and payment links
  • All-in-one FSM: scheduling/dispatch, CRM, invoicing, inventory and built-in phone system bundled in one platform
  • Mobile-first capabilities with offline mode (technicians can work offline and sync later)
  • Real-time GPS tracking and dispatch board / map view for efficient dispatching
  • Built-in communications stack (phone, SMS, call recording, AI answering) that centralizes customer contact
  • Strong QuickBooks Online integration and other popular integrations (Stripe, Mailchimp, CompanyCam, etc.)
⚠️ Cons
  • Per-user pricing becomes expensive as teams scale (users billed per-seat can make costs steep for 10+ techs)
  • QuickBooks / accounting sync reliability issues (occasional dropped transactions, manual reconciliation required)
  • No native change order support and limited multi-invoice / multi-phase invoicing under a single job
  • Pricing can be expensive for very small businesses/sole proprietors; additional users and add-ons increase cost quickly
  • Hidden/ancillary fees reported (calls, texts, automations or features behind add-ons)
  • Free trial signup issues and account access problems reported (trial canceled or inaccessible)
Calendar Sync ✅ Included ✅ Included
Client Portal ✅ Included ✅ Included
Community Size 350000 120000
Crew Management ✅ Included Crew / Team Management ✅ Included
Custom Branding ✅ Included ✅ Included
Customer Portal ✅ Included Customer Self-Service Portal ✅ Included
Debt Chasing Auto ✅ Included ✅ Included
Dispatch Board ✅ Included ✅ Included
Embed Widget ✅ Included ✅ Included
Equipment Tracking ❌ Not available ✅ Included
Estimates Mobile ✅ Included Mobile Estimates / Quotes ✅ Included
Estimates Quotes ✅ Included ✅ Included
Expense Tracking ✅ Included ✅ Included
Free Plan ❌ Not available ✅ Included
GPS Tracking Realtime ✅ Included Real-time GPS Tracking of Field Workers ✅ Included
Intake Forms ✅ Included ✅ Included
Integrations 50 20
Integrations Accounting ✅ Included Accounting Integrations ✅ Included
Inventory Tracking ❌ Not available ✅ Included
Invoicing Onsite ✅ Included On-site Invoicing ✅ Included
Job Forms Custom ✅ Included On-site Job Forms & Checklists ✅ Included
Learning Curve Easy Easy
Lifetime Deal ❌ Not available ❌ Not available
Mobile App Native ✅ Included Native Mobile App (iOS / Android) ✅ Included
Mobile First Design ✅ Included Mobile-first Design ✅ Included
Offline Mode ✅ Included ✅ Included
Onboarding ✅ Included ✅ Included
Partial Payments ✅ Included ✅ Included
Parts Ordering ❌ Not available ✅ Included
Payment Collection ✅ Included ✅ Included
Payment Link ✅ Included ✅ Included
Payment Mobile ✅ Included Mobile Payments (accept credit cards in field) ✅ Included
Phone Support ✅ Included ✅ Included
Photo Proof ✅ Included ✅ Included
Pricing Transparent ✅ Included Public Pricing Visible ✅ Included
Quickbooks ✅ Included ✅ Included
Quickbooks ✅ Included ✅ Included
Recurring Bookings ✅ Included ✅ Included
Recurring Invoices ✅ Included ✅ Included
Recurring Service ✅ Included ✅ Included
Reports Financial ✅ Included ✅ Included
Reviews Capterra Rating 4.5 4.4
Reviews G2 Rating 4.6 4.6
Route Optimization ✅ Included ✅ Included
SMS Reminders ✅ Included ✅ Included
Scheduling Calendar ✅ Included Scheduling / Team Calendar ✅ Included
Setup Time Estimate Minutes to a few hours for basic setup; dedicated onboarding specialist available on higher tiers Quick — users report fast setup (hours to a few days)
Signature Capture ✅ Included ✅ Included
Student Discount ❌ Not available ❌ Not available
Support Hours Business hours with responsive live chat and phone support; weekend responses reported; premium support available on higher tier 5am–6pm PST (Mon–Fri); 8am–5pm PST (Sat–Sun)
Support Languages English, Spanish English
Tax Calculation Auto ✅ Included ❌ Not available
Team Scheduling ✅ Included ✅ Included
Time Clock GPS ✅ Included GPS-based Time Clock / Location Timers ✅ Included
Time Tracking Billable ✅ Included ✅ Included
Trial Days 14 7
Zapier Integration ✅ Included ✅ Included
API ✅ Included — No data
Bank Reconciliation ✅ Included — No data
Booking Limits ✅ Included — No data
Buffer Time ✅ Included — No data
Cancel Anytime — No data ✅ Included
Cancellation Policy Custom ✅ Included — No data
Credit Notes ✅ Included — No data
Dark Mode ❌ Not available — No data
Founded Year 2011 — No data
Gdpr Compliant — No data ❌ Not available
Jpk VAT — No data ❌ Not available
Keyboard Shortcuts ❌ Not available — No data
Ksef — No data ❌ Not available
Late Fee Auto ✅ Included — No data
Make Integration ❌ Not available — No data
Migration Help ✅ Included — No data
Multi Currency ❌ Not available — No data
No Show Protection ✅ Included — No data
Nonprofit Discount ❌ Not available — No data
Xero ✅ Included — No data
Visit Jobber Visit Workiz