Workiz vs FieldEdge — thecreatools

Comparison

US-based small-to-mid sized field service businesses (2–50 technicians) in trades like HVAC, plumbing, electrical, locksmithing, junk removal and appliance repair that need a mobile-first FSM with built-in phone/SMS, QuickBooks integration, online booking and fast time-to-value.

Who wins with FieldEdge:

You need specific features from this tool.

Feature	Workiz	FieldEdge
💰 Pricing	Workiz offers a Free Lite tier (up to 2 members) and paid flat monthly plans (Kickstart $225/mo, Standard $275/mo, Pro $325/mo) with Ultimate available via contact; a 7-day free trial is available.	FieldEdge lists three paid tiers (Select, Premier, Elite) but does not publish prices on the page—customers must contact sales for personalized pricing.
✅ Pros	All-in-one FSM: scheduling/dispatch, CRM, invoicing, inventory and built-in phone system bundled in one platform Mobile-first capabilities with offline mode (technicians can work offline and sync later) Real-time GPS tracking and dispatch board / map view for efficient dispatching Built-in communications stack (phone, SMS, call recording, AI answering) that centralizes customer contact Strong QuickBooks Online integration and other popular integrations (Stripe, Mailchimp, CompanyCam, etc.)	No data
⚠️ Cons	Pricing can be expensive for very small businesses/sole proprietors; additional users and add-ons increase cost quickly Hidden/ancillary fees reported (calls, texts, automations or features behind add-ons) Free trial signup issues and account access problems reported (trial canceled or inaccessible)	No major cons logged
Cancel Anytime	✅ Included	❌ Not available
Community Size	120000	40000
Crew Management	✅ Included	✅ Included Crew / Technician Management
Customer Portal	✅ Included	❌ Not available
Dispatch Board	✅ Included	✅ Included
Equipment Tracking	✅ Included	❌ Not available
Estimates Mobile	✅ Included	✅ Included Mobile Estimates / Quotes
Free Plan	✅ Included	❌ Not available
GPS Tracking Realtime	✅ Included	✅ Included Real-time GPS Tracking
Gdpr Compliant	❌ Not available	❌ Not available
Integrations Accounting	✅ Included	✅ Included Accounting Integrations
Inventory Tracking	✅ Included	✅ Included
Invoicing Onsite	✅ Included	✅ Included On-site / Paperless Invoicing
Job Forms Custom	✅ Included	✅ Included Custom Job Forms
Learning Curve	Easy	Easy-Medium
Lifetime Deal	❌ Not available	❌ Not available
Mobile First Design	✅ Included	✅ Included
Offline Mode	✅ Included	❌ Not available
Onboarding	✅ Included	✅ Included
Parts Ordering	✅ Included	❌ Not available
Payment Mobile	✅ Included	✅ Included Mobile Payment Collection (card reader)
Phone Support	✅ Included	✅ Included
Photo Proof	✅ Included	✅ Included
Pricing Transparent	✅ Included	❌ Not available
Quickbooks	✅ Included	✅ Included
Recurring Service	✅ Included	✅ Included
Route Optimization	✅ Included	✅ Included
Scheduling Calendar	✅ Included	✅ Included Scheduling / Calendar
Setup Time Estimate	Quick — users report fast setup (hours to a few days)	Not specified
Signature Capture	✅ Included	❌ Not available
Student Discount	❌ Not available	❌ Not available
Support Hours	5am–6pm PST (Mon–Fri); 8am–5pm PST (Sat–Sun)	Unspecified
Support Languages	English	English
Time Clock GPS	✅ Included	✅ Included Time Tracking (with GPS presence)
Trial Days	7	❌ Not available
Zapier Integration	✅ Included	❌ Not available
API	— No data	❌ Not available
Calendar Sync	✅ Included	— No data
Client Portal	✅ Included	— No data
Custom Branding	✅ Included	— No data
Dark Mode	— No data	❌ Not available
Debt Chasing Auto	✅ Included	— No data
Embed Widget	✅ Included	— No data
Estimates Quotes	✅ Included	— No data
Expense Tracking	✅ Included	— No data
Intake Forms	✅ Included	— No data
Integrations	20	— No data
Jpk VAT	❌ Not available	— No data
Keyboard Shortcuts	— No data	❌ Not available
Ksef	❌ Not available	— No data
Make Integration	— No data	❌ Not available
Migration Help	— No data	✅ Included
Mobile App Native	✅ Included	— No data
Nonprofit Discount	— No data	❌ Not available
Partial Payments	✅ Included	— No data
Payment Collection	✅ Included	— No data
Payment Link	✅ Included	— No data
Quickbooks	✅ Included	— No data
Recurring Bookings	✅ Included	— No data
Recurring Invoices	✅ Included	— No data
Reports Financial	✅ Included	— No data
Reviews Capterra Rating	4.4	— No data
Reviews G2 Rating	4.6	— No data
SMS Reminders	✅ Included	— No data
Tax Calculation Auto	❌ Not available	— No data
Team Scheduling	✅ Included	— No data
Time Tracking Billable	✅ Included	— No data

⚡ Quick Verdict